A managed apartment living room with framed prints and a velvet chair.

Management fees

What we charge, and what nobody adds on top.

One percentage of what your property earns. VAT included. No set-up fee, no minimum monthly charge, nothing invoiced at the end of the month.

Our rates

Commit for longer, pay less.

The rate is a percentage of what your property earns, and the term is your choice. Every rate below is the rate. There is no VAT to add.

3 month term

20%

Rolling and flexible. The shortest commitment we offer, for landlords who want to try short letting before they settle on it.

6 month term

18%

A full season either side of a peak. Enough time to see how the property actually performs across changing demand.

Best rate

12 month term

15%

A full year, every season, and our lowest rate. This is where most of our landlords sit once they have seen the numbers.

All rates are inclusive of VAT and are charged on what the property earns. Correct as of September 2026.

Read the small print elsewhere

A headline rate is not a price.

Short-let management is quoted in a way that makes comparison difficult. Before you compare our number against anyone else's, check these four things, because they are where the difference usually hides.

The question to askCommonly the answerWith TORR
Is VAT on top? Usually yes. A rate quoted plus VAT is a fifth higher than it looks. No. The rate you see is the rate you pay.
Is there a set-up or onboarding fee? Often, and frequently not published. It can run to thousands. None. Getting your property listed costs nothing.
Is there a minimum monthly charge? Sometimes, payable even in a month the property earns little. None. A quiet month costs you a smaller fee, not a fixed one.
What is billed separately afterwards? Cleaning, linen, restocking and call-outs are common extras. Nothing. Everything below is in the percentage.

In the percentage

Everything here, for the one rate.

Professional photography
Listing creation and copy
Airbnb, Booking.com and direct
Dynamic nightly pricing
Guest vetting and screening
Guest messaging, 7 days a week
Check-in and key handling
Professional cleaning between stays
Hotel-standard linen and towels
Restocking and consumables
Maintenance coordination
Damage and incident handling
Safety and compliance checks
Review management
Monthly owner statement

Outside the percentage

Two things we will not pretend are free.

01

Staging, if your property needs it

An optional service, quoted per property and itemised before anything is ordered. Plenty of landlords never need it. If yours is already at the right standard we will tell you so rather than sell you furniture. More on staging.

02

The property's running costs

On a short let the utilities, council tax and broadband sit with you rather than a tenant. That is a genuine difference from a standard tenancy and we build it into the numbers we show you, rather than leaving you to find it later.

Fee questions, answered

What landlords ask about the rate.

What is the fee actually charged on?

What the property earns. If the property has a quiet month, the fee is smaller that month. We do well when you do well, and there is no fixed charge underneath it protecting us from a bad month you are carrying.

Is VAT added to these rates?

No. 15, 18 and 20 percent are the rates you pay. Be careful comparing them against anyone quoting "plus VAT", because a rate of 14 percent plus VAT is 16.8 percent, which is higher than our 12 month rate.

What happens at the end of the term?

It continues on the same terms unless you tell us otherwise. You are not automatically locked into another fixed period, and you can move to a longer term and a lower rate at any point.

Is there anything to pay to get started?

No. Photography, listing creation and getting the property live are part of the management service. The only thing that is ever quoted separately is staging, and only if your property needs it and you want it.

Which rate will I be on?

Whichever term you choose. It is your decision rather than something we assign you, and we will tell you plainly on the call what the difference works out at in pounds for your property.

What could yours earn?

Tell us about the property.

Send us the basics and our team will call you shortly to go through your figures: what comparable properties in your postcode are achieving, what yours would realistically earn across a year, what it costs to run and what would land in your account each month.

No charge, no obligation, and a straight answer if the numbers do not work.

Landlords and management

020 8064 3014

Putting a property with us, or anything about management.

Guests and reservations

0333 880 7213

Booking a stay, or already staying with us.

We use these details to work out your figures and to call you about them. Nothing else, and no list.