Everything landlords ask us before they sign.

One inclusive percentage of what the property earns, and it is lower the longer the term you choose. VAT is included in the rate, and there is no set-up fee, no minimum monthly charge and nothing invoiced afterwards.

Compare carefully against anyone quoting a rate plus VAT, because adding VAT raises a headline percentage by a fifth. The current rates are on our fees page.

Usually, but not always, and we will tell you which. Short-let income depends on location, bedroom count, presentation and how well the property is run. A two-bedroom flat near a city centre almost always beats its AST rent. A property a long way from any demand driver often does not.

If the numbers do not work we say so, because a property that underperforms costs us more than it makes.

Yes, and this is the part most operators leave out. On a standard tenancy the tenant pays utilities, council tax and broadband. On a short let those move to you. It is a genuine cost of the model, and we build it into the figures we show you rather than letting you discover it later.

Every guest is vetted before they book, and every booking carries platform protection or a security deposit. When something is damaged we document it, claim it and arrange the repair. You hear about it once it is sorted.

In most of England, no. The national short-term let registration scheme has not yet come into force, and the proposed C5 use class is still a proposal rather than law, despite what several management companies state on their own websites.

There are real exceptions. London is capped at 90 nights of entire-home letting a year. Scotland has required a licence since October 2022 and operating without one is a criminal offence. Some city-centre leases forbid short letting outright, which is what most often stops a deal in Liverpool.

We check all of this against your specific property before anything is listed. Correct as of September 2026, reviewed quarterly.

The property needs to be furnished and equipped to a standard guests will pay for, and that standard is higher than a typical rental. If yours is already there, we list it as it is. If it is not, we tell you what is missing and what it would cost before you commit. Staging is a separate optional service.

It varies by property, and the two things that move it are furnishing, if the property needs any, and the safety certificates. Once the professional photographs come back, the listing is live within 24 to 48 working hours.

You give us notice, we stop taking bookings, we honour the ones already made and hand it back. There is no tenant in situ, which is the part most landlords have not thought through. Since Section 21 no-fault evictions were abolished in England in May 2026, recovering a property from an AST tenant is materially harder than it used to be.

Nationwide. We have properties under management in Manchester, Liverpool, Birmingham, Nottingham, Derby, Worcester, Stratford-upon-Avon and Scotland, and we take on property anywhere in the UK where the numbers work. See where we manage property.

We do, in house. Cleaning, linen, guest communication, maintenance coordination and compliance are run by our own team rather than subcontracted to whoever is cheapest that week. It is the reason the properties hold their review scores.